NBP Online provides you with a personalized product catalog for online ordering, and the convenience of placing orders any time of the day or night.
Catalogs
There are three catalogs available on your website:
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Stock Catalog - Contains orders that are stock items and have no imprint; Example: Coin Wrappers, Plastic Bags, Teller machine paper
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Warehouse Catalog - Contains orders of high quantities to be held in storage until requested; Example: Drive In Envelopes
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Stationary Catalog - Contains orders that are imprinted with your company’s logo and information; Example: Pens, Mugs, Teller Receipts
Frequently Asked Questions
Who can be a Web User?
Your company will have to determine who will have access to your website. There is no limit to how many people may have access. However, each web user will need to be registered.
What are the security features?
Each web user is subject to Approval Settings which indicates what level of authority he/she has for placing orders. The user can have access to as much or as limited information as required.
Can we ship to other locations?
Yes, you can have as many shipping locations as needed.
Can orders be invoiced by shipping location?
Yes. However, you will need to advise if each location will be invoiced for orders individually, or if all orders will be invoiced through one location.
How are products chosen to be placed on our website?
You choose the products that are displayed on the web site. We recommend you choose products which are ordered on a regular basis.
Can we order a new product from web site?
No. If you are looking for a new product that is not displayed on your web site, you will need to contact your NBP sales representative to place the initial order. You may then request that the product be added to the web site.
Can we choose a color scheme?
Yes. Your website can be customized to match your company’s color scheme.
Can I make changes to the imprint if I order online?
Yes. This is often used or multiple locations that will need to enter the individual branches information, such as their address or phone number. There are a number of ways you can do this.
1) You can request the item be set up with a template during registration.
2) You can call the office and ask for a template to be added to the imprint that will allow you to make the desired changes
3) You can request a template when reviewing the proof before the order goes into production.
Can we track orders?
Yes. We offer Real Time processing & reporting. These options allow you to check order status.
Can we view previous orders?
Yes. Your website allows you to view order history which will show you the items and quantity ordered, as well as the date of the order. This is a great tool to make sure orders do not get duplicated.
What other information can we get from the website?
There is a report section that allows you to run several historical reports.
How long will it take for the website to be set up and ready for use?
It depends how many products will be placed on the website. However, the site should be ready for use in approximately 6 weeks.
